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Rebuttal Guarantee
The Rebuttal Guarantee applies to Standard and Premium reports. It promises a product — a free Rebuttal Package when your insurer's response meets the conditions below. It is never a promise about what your insurer will pay.
Your insurer responds to the report you submitted with $0, or with an offer below what you paid for the report.
The Rebuttal Package (a $149 value) added to your claim free of charge: a refreshed appraisal signed by a professional appraiser, plain-language explanations of common insurer objections, and response letters you complete and send yourself.
Written proof of the insurer's response: an email, a letter, or a claim-portal screenshot showing the offer or the denial. We verify it before the package is added.
Submit your proof within 90 days of purchasing your report.
One free Rebuttal Package per report purchased.
From your claim in the customer portal, open the Rebuttal page, enter the insurer's offer, and upload the written response. We review it and you'll get the decision by email and in your portal, usually within 1-2 business days.
The rebuttal is a self-serve toolkit: you review, personalize, and send every letter yourself. Claimly Auto does not represent you, does not contact your insurer, and never negotiates your claim.
The guarantee adds a product; it is not a money-back offer, and an insurer's response does not entitle you to a refund of the report price. Our refund policy (for example, cancellation before appraiser work begins) is separate and unchanged.
Claimly Auto provides diminished value appraisal documentation. We are not a law firm, an insurance company, or a public adjuster. We do not provide legal advice, represent you in your claim, communicate with insurers on your behalf, or guarantee payment by any insurer.
I understand that Claimly Auto provides an independent appraisal report and does not guarantee any payment, settlement, or outcome from any insurer.